Friday 03 December 2021
We have published the first ever representative report on the impact No Recourse to Public Funds has.
No Recourse to Public Funds
Migrants blocked from benefits are four times more likely to be behind on bills, study finds
A study by Citizen’s Advice shares the first representative polling of people with No Recourse to Public Funds, which lays bare the shocking hardship faced by this group as a result of being locked out of the welfare state.
Of those polled, 81 per cent said they were behind on at least one essential bill — four times that of the general population. Almost half — 48 per cent — report living in overcrowded accommodation and one in five have experienced homelessness or housing insecurity.
How to make sure your presents get to the EU in time this Christmas
The Guardian, 28/11/2021, Shane Hickey
This article about sending Christmas presents to the EU in time for Christmas references our new league table for delivery companies. Our research found none of the leading delivery firms rated highly in terms of customer service. Dame Clare Moriarty said: “Our findings show it’s time for Ofcom to come forward and introduce tougher rules across the board.”
Principal Policy Manager, Anne Pardoe, was interviewed about the state of the postal market on BBC Radio 4’s You and Yours (listen from the start).
Energy watchdog faces ‘serious questions’ over string of supplier collapses
We responded to the news that two more energy suppliers – Orbit and Entice Energy – have collapsed. 25 energy companies have now failed since the gas crisis began in August. Our Head of Energy Policy, Gillian Cooper, said: “As suppliers continue to fall like dominoes, it’s clear the market is not functioning as it should and there are serious questions for Ofgem to answer about how this has been allowed to happen.”
Cost of Living
To avert a cost of living crisis this winter benefits need to increase with inflation
iNews, 25/11/2021, Dame Clare Moriarty
An opinion piece on the cost of living crisis by Dame Clare Moriarty was published in iNews following our research last week. Clare writes: “Many of us are seeing our bills go up, but it’s people on the lowest incomes who’re really feeling the pressure piling on.”
Caroline Mackinson, Citizens Advice Diss, Thetford & District, was interviewed about the crisis on BBC Radio Norfolk (listen from 2hrs 44 mins in). Caroline talked about the challenges for people in rural areas.
More than 17 million UK customers have now used a buy now pay later (BNPL) company to make an online purchase, company data shows.
This article used a recent survey for Citizens Advice, which found that almost one in 10 people were planning to use BNPL to help with Christmas shopping. Kate Hobson from Citizens Advice is quoted, urging consumers “not to spend more than they can afford”. She added “If you’re considering using buy now pay later, make sure you understand what you’re signing up for, how you’ll make the repayments and what will happen if you can’t pay on time.”