Consumer Advice

This Consumer Advice section helps you stand up for your consumer rights and gives you links to the information you need to solve problems with goods or services.

When purchasing goods or services the law protects people's rights against being treated unfairly or when things go wrong. This includes faulty goods, switching energy supplier, poor service, problems with contracts, builders and rogue traders. Trading Standards deal with complex consumer problems and potential criminal activities. Citizens Advice Consumer Service can help report a problem to them.