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Digital Help Centres

Coronavirus Update:

It is with great regret that we have had to suspend all our Digital Help Centre services. However, if you need our help, we are doing everything possible to maintain our support in these difficult times.We have therefore increased our resources for telephone and email services. As you can imagine our phone lines are very busy and it may prove difficult to connect without holding for an extended period.If you wish to email us, please go to the tab above and select ‘More From Us’ , the list that will drop down includes the option of email advice (‘Advice By Email’).

Alternatively, you can click on the following button to use this option Advice by Email

Please select an option and complete your details there. Please include as much information about the matter you need assistance with. We will contact you as quickly as possible. This is the fastest way to get to us and the help you require.

If you are calling on our Adviceline you will be given the option to leave a voicemail message which again will avoid the need to hold on the line. We will again contact you as soon as possible.

Thank you for your patience and support.

Not all our clients need to speak to an adviser – some just need help to find the right information.

Others need support to use digital services.

Our Digital Advice Coaches provide just that, working from our Digital Help Centres across the region, supporting clients to use computers to access online information and self-help resources, directing them to further advice if needed.

At a Citizens Advice Digital Help Centre, clients can get help with and learn about:

  • Online PC’s
  • Benefits calculators
  • Price comparison sites
  • Online forms
  • Applying for Blue Badge
  • Homefinder searches
  • Energy switching
  • Bus pass applications
  • Universal Credit – Maintaining your UC claim
  • Job searches & applying for jobs
  • Creating/Updating your CV
  • Basic digital skills
  • Emailing & online safety
  • Using search engines & social media
  • Improving your health online
  • managing your money online

In doing so, you’ll build your skills and confidence to find information online and use digital services like registering for housing, claiming benefits or applying for a job.

Locations and Opening Times: Drop-in, No Appointment Necessary!


Tuesday: Chorley Job Centre, 13 Hamilton Rd, Chorley, PR7 2HB, 0800 169 0190.
and Clayton Brook: 10:30-4:00

Thursday: Buckshaw Community Centre, Lancaster Way (off Ordinance Road),
Buckshaw Village, PR7 7LJ: 10:30-4:00

Friday: Buttermere Community Centre, Buttermere Ave, Chorley PR7 2JG: 10:30-4:00


Thursday: Leyland Job Centre, Civic Centre, W Paddock, Leyland, PR25 1DH, 0800 169 0190: 10:30-4:00

West Lancashire

Mon-Fri: Concourse Shopping Centre, Skelmersdale, WN8 6LN: 09:00 – 1:00


Tuesday, Thursday & Friday: Fleetwood Market (close to the entrance from Adelaide Street) 09:00-4:00


Tuesday: Darwen Valley Community Centre, Sudellside Street, Darwen, BB3 3DL 09:30-12:00

Thursday: Shadsworth Hub, Rothesay Road, BB1 2ES 10:00-4:00

Friday: Bank Top Neighbourhood Learning Centre, Arthur Way, BB2 1QP  10:00-12:00

Friday: Audley & Queens Park Neighbourhood Learning Centre, 177 Pringle Street, BB1 1SF 10:00-12:00