Help to Claim

Do you need help to make a new Universal Credit claim?

At Citizens Advice Lancashire we can support you to make a new claim for Universal Credit, from opening your account to receiving your first full payment.

Our trained advisers can help you to:

  • Set-up your Universal Credit account

  • Complete your claim to-dos

  • Verify your identity

  • Make sure you’re providing the right evidence to the Jobcentre

  • Understand what Universal Credit will mean for you

If you’re not sure what help you need, just get in touch and we can work out how we can support you.

Visit us:

Job CentreDelivered FromAvailability
MondayTuesdayWednesdayThursdayFriday
Blackburn with DarwenBlackburn JCP9.00-5.009.00-5.0010.00-5.009.00-5.009.00-5.00
ChorleyChorley JCP9.00-13.309.00-12.00
Chorley CA35-39 Market Street, Chorley, PR7 2SW9.30-4.009.30-4.009.30-4.00
Chorley Digital Help CentresClayton Brook Clayton Brook Village Hall
Clayton-Le-Woods
Bamber Bridge
PR5 8HL
10.30-4.00
Tatton Community Centre”Silverdale Road
PR6 0PR”
10.30-4.00
Lancaster Way (off Ordinance Road) Buckshaw Village
PR7 7GA
10.30-4.00
Buttermere Community Centre, Buttermere Avenue,
Chorley,
PR7 2JG
10.30-4.00
FleetwoodFleetwood JCP9.00-5.0010.00-5.00
Fleetwood CA122 Poulton Road, Fleetwood, FY7 5AR9.30-4.009.30-4.00
Fleetwood DHC36 Adelaide Street (Indoor Market0 Fleetwood FY7 6AB9.30-4.009.30-4.009.30-4.00
LeylandLeyland JCP1.00-5.001.00-5.00
South Ribble Digital Help CentreLancaster Way (off Ordinance Road) Buckshaw Village
PR7 7GA
10.30-4.00
Leyland CA78 Towngate, Leyland , PR25 2LR9.00-1.009.00-1.009.00-1.009.00-1.009.00-1.00
OrmskirkOrmskirk JCP9.00-5.00
West Lancs DHC49 Concourse Shopping Centre WN8 6LN9.00-1.009.00-1.009.00-1.009.00-1.009.00-1.00
West Lancs CA47 Concourse Shopping Centre WN8 6LN9.30-4.009.30-4.009.30-4.009.30-4.00
SkelmersdaleSkelmersdale JCP10.00-5.00
West Lancs DHC49 Concourse Shopping Centre WN8 6LN9.00-1.009.00-1.009.00-1.009.00-1.009.00-1.00
West Lancs CA47 Concourse Shopping Centre WN8 6LN9.30-4.009.30-4.009.30-4.009.30-4.00


Call:

Freephone 0800 144 8 444 (England) or 08000 241 220 (Wales)

You can find more information on Universal Credit on our advice pages.

If you’re a local organization working with people who need to help to claim Universal Credit, contact Guy Simpson on 0244 245 1294, or use the contact form below, for more information on how you can signpost or refer people to our service.