Make a Complaint About Us
You can make a complaint if you’re not happy:
- With the advice you’ve been given
- About how you’ve been treated
- Because you’ve had difficulty getting in contact
Please say if you need any extra support when we contact you, for example larger font size.
How to Complain
Please fill out the form below. Fields marked with an ‘*’ are required.
If you wish to put your complaint in writing, please address your concerns to:
Chief Executive Officer,
Citizens Advice Lancashire,
35-39 Market Street,
For more information, you can view our complaints leaflet here.