CAB News 30 November 2018

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CAB News 30 November 2018

Friday 30 November 2018

Citizens Advice East End appeared on the BBC’s Victoria Derbyshire to discuss a local rogue letting agent.

National

Housing

Letting Agencies charging just to see properties

BBC 2 (Victoria Derbyshire), 30/11/2018, p, author

Martin Shankleman of Citizens Advice East End appeared on the Victoria Derbyshire programme to discuss a local rogue letting agent that had been the subject of a BBC investigation.

Martin told the programme: “We’ve been inundated with complaints from people who feel they’ve been let down by letting agents”. And cited a case where a person had lost £1300.

Energy

Smart meter installation rates slide

The Times, 29/11/2018, Emily Gosden

The charity’s call for the 2020 rollout deadline to be extended to 2023 is cited by The Times which highlights the declining rate of smart meter installations.

Not so smart ministers

Daily Mail, 28/11/2018, p.46, Victoria Bischoff

Money Mail editor Victoria Bischoff’s opinion column highlights the recent NAO report on smart meters and the continued decision not to postpone the deadline.

“The findings of the National Audit Office follow repeated calls from consumer groups such as Citizens Advice imploring for the deadline to be pushed back. Yet ministers refuse to see sense and admit that their plan is just not realistic.”

Debt

Ministry of Justice issues call for evidence over bailiff reforms

Credit Strategy, 27/11/2018, Calum Fuller

Citizens Advice latest research showing that 2.2 million people contacted by a bailiff in the last two years experienced them “pushing the limits of the law” received further coverage.

Benefits

More than half of people denied Universal Credit have cases overturned on appeal

Independent, 27/11/2017, May Bulman

Citizens Advice data on Universal Credit received further coverage.

Citizens Advice, which has recently been contracted by the Department for Work and Pensions (DWP) to support the rollout of the new benefit, has seen 3,929 individual clients on issues with universal credit appeals in the past 12 months.

Regional

‘Universal Credit’ biggest change

Barrow North West Evening Mail, 27/11/2018, p.4, Tom Murphy

The launch of Citizens Advice Barrow’s service to support Universal Credit claimants is covered in the local media.

Christine Mckinley, Chief Officer at Barrow Citizens Advice, said: “We already know that people can struggle with the online Universal Credit Application process. A recent survey by the charity found that a third of people that Citizens Advice has helped nationally struggled to provide the evidence need to complete their claim”.

Hartlepool advice experts’ Christmas call after helping people with £7m of debt

Hartlepool Mail, 27/11/2018, Mark Payne

Citizens Advice Hartlepool has urged people not to overspend this Christmas and has provided tips and advice to avoid a Christmas debt hangover.

Joe Michna, manage at Citizens Advice Hartlepool, said: “People can feel an awful lot of pressure on their finances over Christmas. All too often, this gets carried into the new year where they have to play budget catch up. But there are some simple and practical steps people can take to guard against a festive debt hangover, including early planning.”

In other news

Rail fares are set to rise by 3.1%.

The cost of 118 calls will be capped.

A police watchdog has released a new report showing how forces across the country are becoming the default service to deal with mental health problems.


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