CAB News 2 November 2018

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CAB News 2 November 2018

Friday 2 November 2018

The Financial Conduct Authority’s announcement that it is to investigate pricing in the insurance market was widely reported alongside our research that found loyalty penalties cost UK consumers more than £4 billion every year.


‘This isn’t about bits and pieces of money’

BBC Radio 5 Live, 31/10/2018 (51m 40 s in)

Our Director of Policy Matthew Upton was interviewed on 5 Live’s Drive programme about the FCA’s announcement on insurance pricing.

“It’s important to say this is not about it being a bit annoying and people losing out on bits and pieces on money,” he said.

“A lot of people we see, they’re living on the edge and this loyalty penalty can be up to £1,000 a year once you have totted it up across different markets.

“For some of the most vulnerable people in society that’s the difference between getting by and not getting by.”


Universal Credit leaving Hambleton disabled people £300 worse off, says charity

Hambleton Today and Richmondshire Today, 31/10/2018, Joe Willis

Citizens Advice Mid North Yorkshire concerns that Universal Credit could leave disabled people £300 a week worse off when compared to the previous benefits system was covered by local press.

The story reported that the charity has helped 1,708 people with Universal Credit since it was rolled out, of which 642 were disabled or had a long-term health condition.

Carol Shreeve, chief executive of Citizens Advice Mid North Yorkshire, said: “We see the toll that Universal Credit can have on disabled people in Richmondshire.

“They can be hundreds of pounds worse off than under the previous system – even when they do get the support meant for them.

“This money is desperately needed to cover key costs including essential bills and stop people falling into serious financial difficulty.”

‘There are obviously problems with it’

BBC Radio Cumbria, 28/10/2018 (54m in)

Andy Auld, Chief Officer at Citizens Advice Carlisle and Eden, was interviewed by BBC radio on the rollout of Universal Credit in the area.

“There are obviously problems with Universal Credit that aren’t going to be sorted out by a mass roll out,” he said.

“It needs to be slowed down and thought through.”

Sandie Lock appeared on Holding Back the Years

BBC1 Holding Back the Years, 29/10/2018

Our benefits expert Sandie Lock appeared on BBC1 programme Holding Back the Years to talk about the issues older people face when dealing with benefits.

The programme followed the case of Diane Geraghty, who survived only on cheese after her pension and benefits payments stopped due to a DWP error.

Sandie said: “The benefits system is very complicated and it can be difficult for people to understand and find their way around.

“We often find at Citizens Advice that a lot of clients will come to us are worried, sometimes anxious, and sometimes angry and frustrated.

“A lot of people find it difficult to get advice straight away, which maybe through embarrassment.”

In other news

The number of UK households in energy debt has risen by 300,0000.

The North-South house price divide will narrow over the next five years according to Savills.

There has been a surge in applications for Irish passports, with one in 10 Britons outside Northern Ireland likely to be eligible for one.