CAB News 11 January 2019

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CAB News 11 January 2019

Friday 11 January 2019

Citizens Advice has responded to Amber Rudd’s announcement last night that she plans to scrap the two-child limit on Universal Credit and will slow down the migration of the benefit system.


Universal Credit

Limits on universal credit child payouts to be scrapped

The Times, 11/01/2019, p.2, Sam Coates

Amber Rudd plans to scrap the two-child limit on Universal Credit and is expected to confirm that the “managed migration” of benefits claimants will slow down.

Gillian Guy said: “…Universal Credit has to work in practice as well as in theory. We welcome any move to make it a more flexible system.”

She added: “The government will need to go further. This means investing more in the benefit so people have enough to live on and don’t have to wait five weeks for a first payment.”

The story is also covered in Yahoo News and the Huffington Post Blog.

Kayley Hignell, Head of Policy for Families, Welfare and Work, spoke with Radio 4 on The Briefing Room. She explains Universal Credit, warning that it is posing issues for those with a disability or health problem.

Loyalty Penalty

Probe builds pressure on insurers to end ”loyalty penalty” (subscription required), 10/01/2019, Oliver Ralph

The outcome of the Financial Conduct Authority’s study into the “loyalty penalty” could force insurers to stop overcharging loyal customers to fund discounts for newcomers.

Matthew Upton, Director of Policy at Citizens Advice, said that the regulators should focus on “price walking” – gradually increasing the price of cover every year.

He adds: “The average home insurance customer who has been with the same insurance company for 5 years is paying 69 per cent more than a new customer.”


Gas and electricity smart meter costs could rise even further, MPs told

The Independent, 09/01/2019

The increasing cost of the smart meter rollout to households could become “potentially even greater” amid a “real information gap”, Citizens Advice Head of Future Energy Services, Dhara Vyas, told the Business, Energy and Industrial Strategy Committee (BEIS).

Dhara added: “We have been asking the department for an updated cost benefit analysis.”

This can also be read in Mail Online, Energy Voice, and Amed Post.


Citizens Advice calls for introduction of a bailiff regulator

Morning Star Online, 09/01/2019

A bailiff regulator should be introduced as people are being put off lodging complaints by a complicated and frustrated system, Citizens Advice has said.

Nearly three-quarters of people who experience a bailiff breaking the rules do not complain as it can be hard for people to complain.

Gillian Guy, Chief Executive of Citizens Advice, also called for an independent complaints process.

This story was also covered on BBC Radio 4’s World at One (39 minutes).



Winter Well-Being: Financial, 10/01/2019

Malcolm Ferey from Citizens Advice Jersey gives his top tips on how people can look after themselves this January. Malcolm says: “Being in debt is incredibly stressful, it’s a real health and wellbeing issue,” he advises people not to “bury their heads in the sand.”


What to do when your employer goes bust

BBC Radio Humberside, 10/01/2019, 10:41:40

Ray Davis from Citizens Advice Hull gives advice on what to do if your employer goes under and does not pay your wages. He advises people to contact the Insolvency Service who can give you your owed statutory wages from the National Insurance fund.

In other news

Record numbers of patients are not getting vital cancer care on time as NHS England performance against waiting time targets falls to its lowest ever level.

The number of NHS and local government bodies with significant financial weaknesses unacceptably high and increasing, according to National Audit Office.

Three million new social homes must be built in England over 20 years to solve the “housing crisis”, a new Shelter report says.

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