Friday 28 June 2019
Our report into the state of the private rented sector has continued to pick up coverage in the national media, with a comment article from the Guardian.
Britain’s private rented sector isn’t fit for purpose. It’s unfair and unsafe
The Guardian, 27/06/2019, Vicky Spratt
An opinion piece based on our housing report released this week was published in the Guardian.
Our report, Getting the House in Order, revealed that private renters are living in hazardous homes because because landlords often don’t understand their obligations, or tenants their rights.
“Two-thirds of tenants said that their landlord has not addressed disrepair in their home, 15% said they believed that disrepair was a major threat to their health and safety, and 32% said that their home did not have a carbon monoxide alarm despite requiring one,” the article read.
“This, Citizens Advice says, leaves hundreds of thousands of renters living in mouldy, potentially dangerous homes with some missing smoke alarms and carbon monoxide detectors.”
The article also quoted our research that found 46% of people who had made a formal complaint about disrepair in their home have been issued with a section 21 eviction notice within six months.
Hundreds of thousands of tenants in unsafe homes, survey finds
The Guardian, 26/06/2019, Miles Brignall
Our research was covered in the Guardian, which revealed that three in four of the landlords that we surveyed agreed that a national housing body would make their job easier.
It reported that we would like a this body to create a housing MOT, standardised contracts, and a fit and proper person test for landlords.
Gillian Guy said: “Too many private renters live in hazardous homes – often with dangerous flaws.
“The government must establish a national housing body to ensure landlords let property that meet legal standards, and gives renters the support they need when they don’t.”
How to get your landlord to fix damp or mould as thousands of renters live in unsafe homes
Sun Online, 26/06/2019, Kelsey Etheridge
The Sun also reported our research, writing that three in five tenants identified disrepair in the past two years for which they were not responsible, and one in six of these said it posed a threat to health.
The article reported a third of landlords find it hard to keep up with changing rules and regulations, which means they don’t know their legal obligations.
Gillian said: “Weak and confusing regulation means landlords can struggle to understand their legal obligations, while tenants find it hard to get problems in their homes resolved.”
Private renters living in hazardous homes thanks to ‘weak regulations’, says Citizens Advice
The Independent, 26/06/2019, Ben Chapman
Hundreds of thousands of tenants in England are living in hazardous homes with problems such mould or faulty fire alarms due to “weak and confusing” regulation, according to Citizens Advice.
The Independent reported that our research found that almost one in three tenants surveyed said their house did not have a carbon monoxide alarm despite requiring one.
Three-fifths of tenants identified disrepair in their home during the last two years that was not caused by them and that their landlord was responsible for fixing. One in six of those said the disrepair was a major threat to their health and safety.
Citizens Advice also polled landlords, finding widespread gaps in knowledge of their legal responsibilities to tenants.
Gillian Guy said: Too many private renters live in hazardous homes – often with potentially fatal flaws.
“Weak and confusing regulation means landlords can struggle to understand their legal obligations, while tenants find it hard to get problems in their homes resolved.
The Loyal Mint: banks must upgrade staunch customers’ accounts
The Sun, 26/06/2019, p.8, Daniel Jones
Our super-complaint to the CMA about the extra money loyal customers pay for goods and services has been mentioned by several papers, including The Telegraph and The Sun, this morning. It was in relation to a story that the Financial Services Consumer Panel (FSCP) has recommended that long-term customers purchasing financial services should be automatically upgraded to the best deal.
Can’t Pay? We’ll Take it Away! bailiff entered house unlawfully
BBC News, 25/06/2019
Our figures on the number of people who come to us with bailiff issues were featured in a BBC Online story about a TV enforcement agent who entered a home unlawfully.
The story reported: “According to Citizens Advice, complaints have gone up by 24% and last year they dealt with 41,000 people with what the charity calls ‘bailiff issues’.”
Council failing to identify vulnerable people before calling on bailiffs
St Helens Star, 23/06/2019, Kenny Lomas
Data provided by Citizens Advice St Helens was used in a story in the Star about how the local authority in the area is failing to protect vulnerable people from bailiff action.
The charity helped almost 18,000 people in 2017-18 with more than 46,000 issued. In that year it helped with £113,000 worth of council tax debt, but in the past year it helped with £229,000 worth of local authority arrears.
In other news
Two-child benefit limit pushes families further into poverty says study.
Customers of one water company are set to get a rebate after it was fined £126 million by Ofwat.
The NHS is to open its first service to help young gambling addicts.
The areas with the most homeless deaths were hit disproportionately by cuts.