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Telephone Advice Service

Telephone Adviceline – Call us FREE on 0808 278 7800

Telephone Advice Service - Citizens Advice Lancashire West

It is with great regret that we have had to suspend all our appointment & drop-in services.

However, we have increased our resources for telephone advice which you can now call free on 0808 278 7800 Monday to Friday 9.00am to 5.00pm (Mobile users, simply tap on the phone number link to auto-dial).

We are also offering extended hours:

Tuesdays and Thursdays until 6:30 pm (Starting Tuesday June 9th and until further notice).

And new Saturday opening times between 09:00 and 13:00 (Starting May 9th and until further notice).

As you can imagine our phone lines are very busy and it may prove difficult to connect without holding for an extended period.

Our  contact centre staff can provide you with information and advice to help you resolve your problem.

If you need further advice they can either arrange an appointment with one of our advisers or signpost you to a different organisation who can help you better.