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Telephone Advice Service

Telephone Adviceline – Call us FREE on 0808 278 7880

Telephone Advice Service - Citizens Advice Lancashire West

It is with great regret that we have had to suspend all our face to face appointment & drop-in services but we continue with telephone and video appointments.

If you have an issue with home improvements, a vehicle, a holiday, any other service you have bought or trading standards, call our Consumer Helpline free on 0808 223 1133 Monday to Friday 9.00am to 5.00pm.

If you have a debt issue, call our debt team on 01257 265 432 Monday to Friday 9.00am to 5.00pm.

If you need help applying for Universal Credit, call 0800 144 8444 Monday to Friday 8.00am to 6.00pm.

For all other issues call free on 0808 278 7880 Monday to Friday 9.00am to 5.00pm (Mobile users, simply tap on the phone number link to auto-dial).

As you can imagine our phone lines are very busy and it may prove difficult to connect without holding for an extended period.

Our  contact centre staff can provide you with information and advice to help you resolve your problem.

If you need further advice they can either arrange an appointment with one of our advisers or signpost you to a different organisation who can help you better.