Benefits Advice

It's important to make sure that you get all the help that you're entitled to. These links give you information on benefits and tax credits if you are working or unemployed, sick or disabled, a parent, a young person, an older person or a veteran. There is also information about council tax and housing costs, national insurance, payment of benefits and problems with benefits.

To help you find the information you require more easily, we have broken Benefits Advice into relevant sub-categories. Please choose the one closest to your requirement:

General Issues
Disability Living Allowance
Tax Credits
Housing Benefit
Employment Support Allowance
Personal Independence Payment
Universal Credit

General Issues

Benefit Calculator: Answer a few quick questions to get an idea of the benefits you should look into.

Citizens Advice: Comprehensive information dealing with all types of Benefits on Citizens Advice.

Turn2Us: Get help to find the money available to you – through welfare benefits, grants and other help.

Advice Now: Make sense of the law and your rights.

Gov.uk: Benefits issues from Gov.uk webpages.

Lancashire County Council: Useful benefit information.

Tax Help for Older People: An independent free tax advice service for older people on low incomes who cannot afford to pay for professional advice.

Welfare Rights: Benefit advice by phone & by local appointments.

Call: 0300 123 6739 (Monday to Friday 9am to 5pm).

Disability Living Allowance (DLA)

Citizens Advice: Comprehensive information regarding DLA on Citizens Advice.

NHS Choices: Disability Living Allowance.

Gov.uk: Overview from Gov.uk on Disability Living Allowance for children (under 16).

Age UK: What is Disability Living Allowance?

Tax Credits

Citizens Advice: Comprehensive Tax Credit information on Citizens Advice.

Gov.uk - Tax Credits: Useful information from the Gov.uk website.

Housing Benefit

Citizens Advice: Comprehensive information dealing with Housing Benefit on Citizens Advice.

Gov.uk: Overview of housing benefits.

Chorley Borough Council: Chorley Council's Online Benefit Claim Service.

South Ribble Borough Council: Housing benefit application.

West Lancashire Borough Council: Housing benefit and Council Tax Support.

Wyre Council: Housing Benefit and Council Tax Support.

Employment Support Allowance (ESA)

Citizens Advice: Comprehensive information dealing with ESA on Citizens Advice.

Gov.uk: Overview of ESA.

Personal Independence Payment (PIP)

Citizens Advice: Comprehensive PIP information on Citizens Advice.

Gov.uk: Overview from Gov.uk of Personal Independence Payment (PIP)

Disability Rights UK: A charity to support the aspirations of disabled people in work, life and leisure.

Universal Credit

Do You Need Help to Make a New Universal Credit Claim?

At Citizens Advice we can support you to make a new claim for Universal Credit,
from opening your account to receiving your first full payment.

Our trained advisers can help you to:

  • Set-up your Universal Credit account

  • Complete your claim to-dos

  • Verify your identity

  • Make sure you’re providing the right evidence to the Jobcentre

  • Understand what Universal Credit will mean for you

If you’re not sure what help you need, just get in touch and we can work out how we can support you.

Call:

Freephone 0800 144 8444 (England) or 0800 024 1220 (Wales)

You can find more information on Universal Credit on our advice pages.