Subject Access Request (SAR)

What is the right of access?

You have the right to ask an organisation whether or not they are using or storing your personal information. You can also ask them for copies of your personal information, verbally or in writing.

This is called the right of access and is commonly known as making a subject access request or SAR.

Why make a subject access request?

You can make a subject access request to find out:

what personal information an organisation holds about you;
how they are using it;
who they are sharing it with; and
where they got your data from.

This information can also help you exercise your other information rights effectively.

Further information is available on the Information Commissioner’s Office website - https://ico.org.uk/for-the-public/your-right-to-get-copies-of-your-data/

Citizens Advice Lancashire West - Subject Access Request Form

As stated above, it is not a requirement to complete this form. It does make the process quicker though as it helps us to know who you have been in contact with so we can carry out appropriate searches, gives us enough information to help us verify your identity and lets us know what data you are looking for and how you would like to receive it.

The personal information collected from you by this form will only be used for the purposes of identifying the personal data you are requesting and sending the information to you. We will retain a copy of our correspondence and any personal data disclosed for six years.
We will respond in no later than one calendar month. In exceptional circumstances where it is not possible to comply within this period you will be informed of the delay, the reason for the delay, and given a timescale for when your request is likely to be met.

In certain circumstances, Data Protection legislation permits Citizens Advice Lancashire West to withhold information, for example information likely to cause serious harm to the physical or mental health or condition of you, or any other person, and information relating to or provided by a third person who has not consented to
the disclosure.

Section 1

Are you the Data Subject? (The individual who is the subject of the required information) Please tick the appropriate box.

I AM the Data Subject

I am NOT the Data Subject, but am acting on their behalf. I have written authority, which I will send or deliver to the Chorley Office

I am NOT the Data Subject, but I am acting on their behalf as their parent or legal guardian

Section 2

Details of the Data Subject:

Full Name

Former Name(s)

Current address (including postcode)

Former Address(es)

Date of Birth

YYYY

Contact telephone number (including area code)

Email Address

Any additional information that may help identify your relationship with Citizens Advice Lancashire West

Section 3

Details of representative (please complete this section if you are NOT the data subject, but are authorised to act on their behalf)

Full Name

Former Name(s)

Current address (including postcode)

Former Address(es)

Date of Birth

YYYY

Contact telephone number (including area code)

Email Address

Relationship with the data subject that leads you to make this request for information on their behalf

Section 4

In the box below, please describe the information you are requesting, including any relevant dates, names, and the type of documents you would like to be searched.

Section 5

Please indicate which method you would like to receive the information in the relevant box:

Electronic copies sent by email

Hard copy sent to postal address

Pick up from local Citizens Advice office (you will be required to provide proof of identification to office staff when collecting your documentation)

Via telephone

If you have any particular access requirements such as a need for large-print please complete below:

Section 6

Declaration By submitting this form, I certify that the information given on this form is true. I understand that it is necessary for Citizens Advice Lancashire West to confirm my/the Data Subject's identity and that it might be necessary to obtain more detailed information from me in order to locate the correct information. Sending ID with your form is not a requirement, if you have provided enough information on the form. However, we may need to contact you at a later time for ID verification purposes, if we do not have enough information. For any related enquiries please contact us at the address above or telephone us on 0808 278 7880. We are registered with the Information Commissioner's Office under [ICO Z7175513] and will process your personal data in accordance with the General Data Protection Regulation and Data Protection Act 2018. Please refer to our online Privacy Policy at https://citizensadvicelancashirewest.org.uk/privacy-policy/ for more information on how your personal data will be processed and stored.

I accept these terms