Water companies in England and Wales are facing growing pressure to enhance support for vulnerable households as steep bill increases approach. The regulator Ofwat is expected to announce significant rises in water bills for the next five years, beginning in April 2025. The industry has requested permission to charge billions of pounds more to fund infrastructure upgrades and maintain financial returns for investors. However, consumer groups, including the Consumer Council for Water (CCW), warn that these hikes could render water bills unaffordable for many households, urging water companies to take more robust action.

A new report has shed light on the increasing strain high motor insurance costs are placing on UK drivers. Based on data from 6,000 UK adults, the findings reveal a growing affordability crisis, with the number of people priced out of the car insurance market rising by 900,000 in just the last 12 months. This adds to the 1.7 million people already unable to afford insurance for over a year, leaving them unable to drive and highlighting a stark example of financial exclusion in an essential market.

As the 31 January 2025 Self Assessment deadline nears, HMRC is warning taxpayers to stay vigilant against scams and fraudulent communications.

Christmas is often portrayed as a time of joy, family gatherings, and festive celebrations. Yet, for many, it’s a stark reminder of isolation and loneliness. According to Age UK, more than 1.4 million older people in the UK struggle with loneliness, with almost a million saying they feel lonelier during the festive season. However, it’s not just older generations who feel the impact. People of all ages, including young adults, can experience a profound sense of disconnection during what is supposed to be the “happiest time of the year.” The good news? A small act of kindness or a little time can make an enormous difference.

As Christmas approaches, shopping lists are being ticked off, and gifts are piling up under the tree. But amidst the festive cheer, it’s vital to stay vigilant about product safety. Here's how you can ensure your purchases are safe and your holidays stress-free.

If you’re looking to take control of your finances, small changes can lead to big differences in how you manage your money. One powerful approach is to plan ahead. Here are some tips to help you get started.

While heat networks are considered an efficient way to deliver energy, they fall short of the consumer protections found in regulated energy markets. These protections include price caps, clear billing, and support for those facing financial hardship — all crucial safeguards that heat network consumers currently lack. This absence of protection is even more concerning because consumers can’t switch suppliers if their current provider fails to meet standards.

Child poverty is climbing, with 700,000 more children living in poverty compared to 2010. In response, the Labour government has introduced a Child Poverty Taskforce. But a critical question remains: will they reconsider the 2-child limit?

Have you ever looked at your payslip and felt confused by all the numbers and codes? You’re not alone. With so much information packed into one document, it can be tough to figure out how much money you’ll actually receive.

The UK energy market has been in disarray over the past three years, leaving consumers struggling with rising bills and poor service. Energy suppliers consistently rank low for customer service, and the cost of energy remains significantly higher than it was in 2021. Many vulnerable people, particularly those on low incomes, aren't receiving the necessary support to stay warm.