Volunteer Roles at Citizens Advice Lancashire West

Volunteer with us

There’s never been a more important time to volunteer for Citizens Advice.

As food and energy costs rise at an alarming rate, families are struggling to make ends meet and we’re experiencing record-breaking demand for our services.

Join us on the frontline of the cost-of-living crisis and play a vital role in helping people find a way forward.

We have a number of roles available (not all client facing) and each is important to our clients and the organisation.

If you’re a law student you can train as an adviser and we are currently in discussions for enabling this time to count towards the SQE legal work experience requirements.

Contact us and one of our team can give you a call back to talk through the role, or invite you to come and see the office before you submit an application.

Email your details to Aimee Hesp at ahesp@calw.org.uk or call 01772 808212

Fill in our online form or download and print our Volunteer Application Form

Please take a look at our opportunities shown below.

Generalist Adviser - Face to Face

Generalist Adviser - Telephone

Generalist Adviser - Email and Web Chat

Reception Assessor

Digital Help Centre Assistant

Client Administrator

IT Support Assistant

Case note and quality checker

Social Media

Research & Campaigns

Specialist Adviser - Face to Face - Telephone