We're HERE to HELP

Quite simply, we're here to help the people of Lancashire with the problems they face. Our advice is free, confidential, impartial and independent. We operate from five locations across Lancashire: Chorley, Leyland, Fleetwood Skelmersdale, and Blackburn with Darwen.. We provide advice in person at our offices, via our telephone helpline or by email.

If you have a problem you need help with there are several options available to you:

  • Look through the advice sections detailed below or visit our main AdviceGuide site.
  • Telephone our Gateway Service on: 0344 245 1294 (Monday to Friday 9am to 5pm) (local rate number).
  • Call in to your local bureau. Select your most convenient location from our Area Map for details of our opening times and office addresses.
  • If it’s more convenient, we now offer advice by email. Click on the following link to use this option Advice by Email
  • If our offices don't cover your location, enter your postcode in the "Find your local Citizens Advice" section on our national site.


Citizens Advice Lancashire offers free, confidential, impartial and independent advice and information on a wide range of subjects.

Quick Links

Pension wise

Pension Wise is a free government service that helps you understand what you can do with your pension pot money.

It offers guidance about your options for taking your pension pot(s), and can help you understand the tax implications.

It also offers free guidance appointments over the telephone or face-to-face where you can talk through these options, ensuring you have the information you need to make the right decision.

Pension Wise can help you:

  • Understand the right things to think about when considering your choices, such as your plans to continue working, your personal and financial circumstances, and leaving money after you die
  • Understand the different options for accessing your pension pot(s), and the potential advantages and disadvantages of each
  • Understand the tax implications of each choice

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What we're saying on Twitter


Latest News

CAB News 08 November 2019

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Friday 08 November 2019 Our election manifesto has been picked up in Your Money and a number of online trade outlets. National Citizens Advice says next government must act on “preventable problems” Your Money, 07/11/2019, Emma Lunn As part of its 2019 election manifesto, Citizens Advice is calling for major reforms across welfare, debt, housing,

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Next government must act on preventable problems, says Citizens Advice

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Friday 08 November 2019 Citizens Advice is calling on the next government to take action to prevent some of the problems faced by the over 2.5 million people who seek its help each year. As part of its 2019 election manifesto the charity is calling for major reforms across welfare, debt, housing, consumer markets and energy. Gillian

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CAB News 01 November 2019

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  Friday 01 November 2019 The different ways in which Citizens Advice informs and assists people is reflected in our press coverage today, with Adviceline, Help to Claim and the energy star rating all featuring. National Nabuh Energy on the brink as Ofgem demands outstanding payment City AM, 31/10/2019, Edward Thicknesse The business focused paper

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