Quite simply, we're here to help the people of Lancashire with the problems they face. Our advice is free, confidential, impartial and independent. We operate from five locations across Lancashire: Chorley, Leyland, Fleetwood Skelmersdale, and Blackburn with Darwen.. We provide advice in person at our offices, via our telephone helpline or by email.
If you have a problem you need help with there are several options available to you:
Citizens Advice Lancashire offers free, confidential, impartial and independent advice and information on a wide range of subjects.
Pension Wise is a free government service that helps you understand what you can do with your pension pot money.
It offers guidance about your options for taking your pension pot(s), and can help you understand the tax implications.
It also offers free guidance appointments over the telephone or face-to-face where you can talk through these options, ensuring you have the information you need to make the right decision.
Pension Wise can help you:
Friday 14 February 2020 Citizens Advice’s reaction to the new energy compensation rules has been featured in articles by the BBC, The Daily Mail and The Sun. National Energy Energy firms to pay compensation for switching blunders The BBC, 12/02/2020 Energy regulator Ofgem has announced that gas and electricity customers will receive automatic compensation ofRead More
Friday 14 February 2020 Citizens Advice, in its role as the official consumer watchdog for energy, has responded to Ofgem’s announcement of new automatic compensation for customers who have problems switching their energy supplier. Dame Gillian Guy, Chief Executive of Citizens Advice, said: “These new protections should give more people the confidence to shop aroundRead More
Friday 14 February 2020 MPs are set to end the benefits freeze by agreeing to increase income-related benefits by inflation. While a welcome move, new analysis by Citizens Advice shows that almost 4 in 10 households that seek debt advice and receive these frozen benefits would still not have enough money to cover their costsRead More