Quite simply, we're here to help the people of Lancashire with the problems they face. Our advice is free, confidential, impartial and independent. We operate from five locations across Lancashire: Chorley, Leyland, Fleetwood Skelmersdale, and Blackburn with Darwen.. We provide advice in person at our offices, via our telephone helpline or by email.
If you have a problem you need help with there are several options available to you:
Citizens Advice Lancashire offers free, confidential, impartial and independent advice and information on a wide range of subjects.
Pension Wise is a free government service that helps you understand what you can do with your pension pot money.
It offers guidance about your options for taking your pension pot(s), and can help you understand the tax implications.
It also offers free guidance appointments over the telephone or face-to-face where you can talk through these options, ensuring you have the information you need to make the right decision.
Pension Wise can help you:
Friday 18 October 2019 As Boris Johnson attempts to win round MPs to his Brexit deal, ahead of what is expected to be a knife-edge vote in the Commons tomorrow, one of our drop in centres for EU residents applying for settled status has featured on a regional tv news programme. National Immigration Drop inRead More
Friday 18th October Changes to tenancy rules, aimed at helping renters, could unintentionally leave vulnerable groups at continued risk of being unfairly evicted says Citizens Advice. The national charity wants to see an end to section 21 ‘no fault’ eviction notices. They’re blamed for so called revenge evictions where tenants are forced out because they’veRead More
Friday 27 September 2019 Citizens Advice submitted a super-complaint on the loyalty penalty – in the mobile, broadband, home insurance, mortgages and savings markets – to the CMA in September 2018 calling for it to consider how the problem can be fixed. The CMA’s response to our super-complaint, in December 2018, said it agreed andRead More
Friday 27 September 2019 Celebrations to mark our 80th anniversary continue to garner local press coverage across the country, providing an opportunity to spread the news of the work we do, the people we help, and how people can help us by fundraising or volunteering. National Consumer Mortgage rates: How millions of borrowers could saveRead More
Friday 27 September 2019 The latest energy star rating table from Citizens Advice, the official consumer watchdog for energy, shows a big gap between the best and worst firms. Among the common problems faced by customers of suppliers at the bottom of the rankings were: Billing issues – incorrect and late final bills, not receivingRead More
Friday 20 September 2019 New research from Joseph Rowntree Foundation and Trussell Trust highlights the financial difficulties faced by people during the 5-week wait for Universal Credit. Universal Credit Food bank demand surges in areas where people have received universal credit for longest, figures show The Independent, 19/09/2019, May Bulman Demand for food banks hasRead More
Friday 20 September 2019 Customers of Three Mobile who are being penalised for their loyalty will continue to be overcharged by between £1.5 and £2.7 million a month, reveals Citizens Advice. The charity is calling for Three to join the other major mobile providers, who agreed to voluntary commitments in July to better protect loyalRead More
Friday 13 September 2019 Citizens Advice Scams Action has been featured in an ITV documentary about fraud. National Consumer Citizens Advice Scams Action ready to help Fraud: The Public Threat, Tonight, ITV1, 12/09/2019, 7.30pm (about 20′ into clip). Helen Skelton Our new service Citizens Advice Scams Action was featured on ITV’s Tonight programme yesterday. TheRead More