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Great News! You can now call us FREE!

Call us FREE from any UK mobile or landline number.

Citizens Advice Lancashire West is pleased to announce that clients can now call us free of charge from any mobile or landline anywhere in the UK. Need advice?

Click on the Telephone button above.

Covid-19 Lockdown: Need Help, Advice or Support?

Together, we'll get through this.

The coronavirus pandemic has changed life for everyone, but some vulnerable people are among the hardest hit. Citizens Advice Lancashire West, in partnership with Refernet, are determined to be there during this crisis.

Refernet is supported by Chorley BC, South Ribble BC and the Lancashire Care Foundation Trust and ourselves. We will take your referral and find the best advice and support from within all our teams as well as a number of other Third Sector agencies.

This will find you the support and help you need.

Just click the self referral link above to start the process and someone will be in touch as soon as possible.

Thank you

We're HERE to HELP.

Quite simply, we're here to help the people of Lancashire with the problems they face. Our advice is free, confidential, impartial and independent. We operate from five locations across Lancashire: Chorley, Leyland, Fleetwood Skelmersdale, and Blackburn with Darwen. We provide advice in person at our offices, via our telephone helpline or by email.

If you have a problem you need help with there are several options available to you:

  • Look through the advice sections detailed below or visit our main AdviceGuide site.
  • Contact us by telephone, Self referral or by email. When we are able to open, call in to your local bureau. Select your most convenient location from our Area Map for details of our opening times and office addresses.
  • If our offices don't cover your location, enter your postcode in the "Find your local Citizens Advice" section on our national site.

Advice

Citizens Advice Lancashire West offers free, confidential, impartial and independent advice and information on a wide range of subjects.

Quick Links

Pension wise

Pension Wise is a free government service that helps you understand what you can do with your pension pot money.

It offers guidance about your options for taking your pension pot(s), and can help you understand the tax implications.

It also offers free guidance appointments over the telephone or face-to-face where you can talk through these options, ensuring you have the information you need to make the right decision.

Pension Wise can help you:

  • Understand the right things to think about when considering your choices, such as your plans to continue working, your personal and financial circumstances, and leaving money after you die
  • Understand the different options for accessing your pension pot(s), and the potential advantages and disadvantages of each
  • Understand the tax implications of each choice

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What we're saying on Twitter

 

Latest News

Citizens Advice reacts to Ofcom’s announcement on affordable broadband

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Friday 23 July 2021 Matt Upton, Director of Policy at Citizens Advice, said: “Broadband is essential for the way we live today. People struggling to afford it shouldn’t be penalised simply because their provider isn’t one of the few firms offering a cheaper tariff. “The pandemic exacerbated this problem, but in reality it had already

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CAB News 23 July 2021

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Friday 23 July 2021 Our response to the government’s U-turn on Statutory Sick Pay was included in the Mirror and The Express. National Employment Tories quietly ditch plans to extend sick pay to 2million more Brits The Mirror and The Express 20/07/2021, Dan Bloom The government has scrapped plans to extend Statutory Sick Pay to 2 million

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Back to the workplace: Your rights if you’ve been working from home

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Friday 16 July 2021 With guidance to work from home set to end in England from 19 July, Citizens Advice sets out your need to knows if you’re asked to return to your normal workplace. I’ve been working from home, can my employer ask me to return to my normal workplace? The short answer is

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