We're HERE to HELP

Quite simply, we're here to help the people of Lancashire with the problems they face. Our advice is free, confidential, impartial and independent. We operate from four locations across Lancashire: Chorley, Leyland, Fleetwood Skelmersdale, and Blackburn with Darwen.. We provide advice in person at our offices, via our telephone helpline or by email.

If you have a problem you need help with there are several options available to you:

  • Look through the advice sections detailed below or visit our main AdviceGuide site.
  • Telephone our Gateway Service on: 0344 245 1294 (Monday to Friday 9am to 5pm) (local rate number).
  • Call in to your local bureau. Select your most convenient location from our Area Map for details of our opening times and office addresses.
  • If it’s more convenient, we now offer advice by email. Click on the following link to use this option Advice by Email
  • If our offices don't cover your location, enter your postcode in the "Find your local Citizens Advice" section on our national site.

Advice

Citizens Advice Lancashire offers free, confidential, impartial and independent advice and information on a wide range of subjects.

Quick Links

Pension wise

Pension Wise is a free government service that helps you understand what you can do with your pension pot money.

It offers guidance about your options for taking your pension pot(s), and can help you understand the tax implications.

It also offers free guidance appointments over the telephone or face-to-face where you can talk through these options, ensuring you have the information you need to make the right decision.

Pension Wise can help you:

  • Understand the right things to think about when considering your choices, such as your plans to continue working, your personal and financial circumstances, and leaving money after you die
  • Understand the different options for accessing your pension pot(s), and the potential advantages and disadvantages of each
  • Understand the tax implications of each choice

Read More

What we're saying on Twitter

 

Latest News

CAB News 12 April 2019

Tags : 

Friday 12 April 2019 The cross-party House of Commons justice committee has said that bailiffs in the UK should be independently regulated and forced to wear body cameras when visiting debtors’ homes. National Debt MPs call for bailiffs to be independently regulated Financial Times (subscription required), 11/04/2019, p.3, Naomi Rovnick Members of the justice committee

Read More

New Ofgem rules on energy supplier licenses “good news for consumers”, says Citizens Advice

Tags : 

Friday 12 April 2019 Citizens Advice, in its role as the official consumer champion for energy, has responded to Ofgem’s announcement of new licensing rules for firms applying to enter the energy supply market. Gillian Guy, Chief Executive of Citizens Advice, said: “Ofgem’s new rules are good news for consumers. From June, firms entering the

Read More

Citizens Advice to help those applying to the government’s Windrush compensation scheme

Tags : 

Friday 12 April 2019 Citizens Advice is launching a new service funded by the Home Office to help those who are applying to the government’s Windrush compensation scheme. Citizens Advice advisers will help with the compensation claim forms, giving support over the phone and in person. From 15 April 2019, the charity will start accepting

Read More

Bailiff regulation must now be introduced as a “matter of urgency”, says Citizens Advice

Tags : 

Friday 12 April 2019 Citizens Advice has responded to today’s findings from the Justice Committee’s inquiry into bailiffs and the enforcement of debt. Partnering with 10 other advice organisations as part of Taking Control on bailiff reform, the charity is calling for the Ministry of Justice to introduce independent bailiff regulation to enforce adequate standards

Read More

Citizens Advice launches new service for people applying for Universal Credit

Tags : 

Friday 12 April 2019 Today Citizens Advice has launched a new service called “Help to Claim” for those who need help to apply for Universal Credit. People will now be able to get support from the charity as they submit their Universal Credit application to get their first full payment. Help will be tailored to

Read More