Quite simply, we're here to help the people of Lancashire with the problems they face. Our advice is free, confidential, impartial and independent. We operate from five locations across Lancashire: Chorley, Leyland, Fleetwood Skelmersdale, and Blackburn with Darwen.. We provide advice in person at our offices, via our telephone helpline or by email.
If you have a problem you need help with there are several options available to you:
Citizens Advice Lancashire offers free, confidential, impartial and independent advice and information on a wide range of subjects.
Pension Wise is a free government service that helps you understand what you can do with your pension pot money.
It offers guidance about your options for taking your pension pot(s), and can help you understand the tax implications.
It also offers free guidance appointments over the telephone or face-to-face where you can talk through these options, ensuring you have the information you need to make the right decision.
Pension Wise can help you:
Friday 10 January 2020 Yesterday two regulators, the Financial Conduct Authority and Ofcom, announced changes in their markets to help stamp out the loyalty penalty. We responded to both. National Banks Can banks be forced to offer better savings rates? Watchdog considers imposing ”minimum interest rate” but experts fear race to the bottom Mail OnlineRead More
Friday 10 January 2020 Gillian Guy, Chief Executive of Citizens Advice said: “It’s been over a year since we submitted a super-complaint that found loyal customers are being penalised to the tune of £1.1 billion a year when it comes to their hard-earned savings. “It’s great to see the FCA are cracking down on theRead More
Gillian Guy, Chief Executive of Citizens Advice, said: “As the government and Ofcom have recognised, it is unfair to continue charging people for their mobile handset after their contract has ended. “We were encouraged by Ofcom’s initial announcement about the voluntary commitments from mobile companies. However, the discounts proposed by EE and Vodafone today don’tRead More
Friday 03 January 2020 Our patron, the Princess Royal, has said volunteers “don’t need certificates to make a difference.” And coverage of the consumer service’s top five issues of 2019 continues with a write-up in The Mirror. National Princess Anne Princess Anne: ‘You don’t need qualifications to make a difference’ The Telegraph, 27/12/2019, Lucy DenyerRead More