Quite simply, we're here to help the people of Lancashire with the problems they face. Our advice is free, confidential, impartial and independent. We operate from four locations across Lancashire: Chorley, Leyland, Fleetwood Skelmersdale, and Blackburn with Darwen.. We provide advice in person at our offices, via our telephone helpline or by email.
If you have a problem you need help with there are several options available to you:
Citizens Advice Lancashire offers free, confidential, impartial and independent advice and information on a wide range of subjects.
Pension Wise is a free government service that helps you understand what you can do with your pension pot money.
It offers guidance about your options for taking your pension pot(s), and can help you understand the tax implications.
It also offers free guidance appointments over the telephone or face-to-face where you can talk through these options, ensuring you have the information you need to make the right decision.
Pension Wise can help you:
Friday 18 January 2019 The axing of fees paid by private renters when they move into a new property took a step closer after the Tenant Fees Bill passed through the House of Lords, with June 1 earmarked as the day the new law will come into force. Our response to credit card company Mastercard’sRead More
Friday 18 January 2019 Citizens Advice has commented on proposed changes to be made to Universal Credit, which have been announced by Work and Pensions Secretary Amber Rudd MP. Gillian Guy, Chief Executive of Citizens Advice, said: “It’s encouraging to see the Secretary of State taking a fresh look at the welfare system. “UniversalRead More
Friday 11 January 2019 Citizens Advice has responded to Amber Rudd’s announcement last night that she plans to scrap the two-child limit on Universal Credit and will slow down the migration of the benefit system. National Universal Credit Limits on universal credit child payouts to be scrapped The Times, 11/01/2019, p.2, Sam Coates Amber RuddRead More
Friday 11 January 2019 Bailiffs are not being held to account when they break the rules because the complaints system is complicated and intimidating, according to new research from Citizens Advice. Figures obtained by Citizens Advice from the Ministry of Justice show just 56 complaints were made through a court-based process introduced as part ofRead More
Friday 4 January 2019 Our new year debt advice has been featured in the Sun Online. An advice column to send to your local media on new year debt can be found here. National Dealing with new year debt Sun Online, 03/01/2019, Imogen Blake Our debt expert Lorraine Charlton was quoted in the Sun OnlineRead More
Friday 04 January 2019 As the energy price cap comes into force, Citizens Advice is reminding people that they should still be able to save money by shopping around and the cap doesn’t limit their total bill. Commenting on today’s introduction of the cap, Gillian Guy, Chief Executive of Citizens Advice, said: “The introduction ofRead More