It is with great regret that we have had to suspend all our appointment & drop-in services. However, if you need our help, we are doing everything possible to maintain our support in these difficult times.
We have therefore increased our resources for telephone and email services. As you can imagine our phone lines are very busy and it may prove difficult to connect without holding for an extended period.
If you wish to email us, please go to the tab above and select ‘More From Us’ , the list that will drop down includes the option of email advice (‘Advice By Email’).
Alternatively, you can click on the following button to use this option Advice by Email
Please select an option and complete your details there. Please include as much information about the matter you need assistance with. We will contact you as quickly as possible. This is the fastest way to get to us and the help you require.
If you are calling on our Adviceline you will be given the option to leave a voicemail message which again will avoid the need to hold on the line. We will again contact you as soon as possible.
Thank you for your patience and support.
Quite simply, we're here to help the people of Lancashire with the problems they face. Our advice is free, confidential, impartial and independent. We operate from five locations across Lancashire: Chorley, Leyland, Fleetwood Skelmersdale, and Blackburn with Darwen.. We provide advice in person at our offices, via our telephone helpline or by email.
If you have a problem you need help with there are several options available to you:
Citizens Advice Lancashire offers free, confidential, impartial and independent advice and information on a wide range of subjects.
Pension Wise is a free government service that helps you understand what you can do with your pension pot money.
It offers guidance about your options for taking your pension pot(s), and can help you understand the tax implications.
It also offers free guidance appointments over the telephone or face-to-face where you can talk through these options, ensuring you have the information you need to make the right decision.
Pension Wise can help you:
Friday 03 April 2020 We’ve responded to the Financial Conduct Authority’s announcement of a series of temporary measures to help those with credit card and some other short term debts during the coronavirus outbreak. Dame Gillian Guy said the proposals were a “welcome short term reprieve”, but didn’t go far enough, and “don’t seem toRead More
Friday 27 March 2020 Citizens Advice has responded to the Chancellor’s self-employed announcement. National Self-Employed Citizens Advice responds to Self-Employed Income Support Scheme 26/03/2020 Citizens Advice has responded to the Chancellor’s announcement on support for those who are self-employed. Dame Gillian Guy, Chief Executive of Citizens Advice, said: “The government has rightly taken bold actionRead More
Friday 20 March 2020 The government has followed our recommendation and announced that no new eviction proceedings for tenants in either social or private rented housing can begin for at least three months. Dame Gillian Guy said: “This news will come as a huge relief to many people. These are extraordinary times and it’s greatRead More