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Great News! You can now call us FREE!
Call us FREE from any UK mobile or landline number.
Citizens Advice Lancashire West is pleased to announce that clients can now call us free of charge from any mobile or landline anywhere in the UK. Need advice?
Click on the Telephone button above.
Covid-19 Lockdown: Need Help, Advice or Support?
Together, we'll get through this.
The coronavirus pandemic has changed life for everyone, but some vulnerable people are among the hardest hit. Citizens Advice Lancashire West, in partnership with Refernet, are determined to be there during this crisis.
Refernet is supported by Chorley BC, South Ribble BC and the Lancashire Care Foundation Trust and ourselves. We will take your referral and find the best advice and support from within all our teams as well as a number of other Third Sector agencies.
This will find you the support and help you need.
Just click the self referral link above to start the process and someone will be in touch as soon as possible.
Thank you
We're HERE to HELP.
Quite simply, we're here to help the people of Lancashire with the problems they face. Our advice is free, confidential, impartial and independent. We operate from five locations across Lancashire: Chorley, Leyland, Fleetwood Skelmersdale, and Blackburn with Darwen. We provide advice in person at our offices, via our telephone helpline or by email.
If you have a problem you need help with there are several options available to you:
- Look through the advice sections detailed below or visit our main AdviceGuide site.
- Contact us by telephone, Self referral or by email. When we are able to open, call in to your local bureau. Select your most convenient location from our Area Map for details of our opening times and office addresses.
- If our offices don't cover your location, enter your postcode in the "Find your local Citizens Advice" section on our national site.
The areas we cover
Advice
Citizens Advice Lancashire West offers free, confidential, impartial and independent advice and information on a wide range of subjects.
Quick Links
Pension Wise is a free government service that helps you understand what you can do with your pension pot money.
It offers guidance about your options for taking your pension pot(s), and can help you understand the tax implications.
It also offers free guidance appointments over the telephone or face-to-face where you can talk through these options, ensuring you have the information you need to make the right decision.
Pension Wise can help you:
- Understand the right things to think about when considering your choices, such as your plans to continue working, your personal and financial circumstances, and leaving money after you die
- Understand the different options for accessing your pension pot(s), and the potential advantages and disadvantages of each
- Understand the tax implications of each choice
What we're saying on Twitter
Latest News
36 million Brits targeted by a scammer so far this year
Friday 18 June 2021 More than two thirds of adults (36 million) have been targeted by a scammer since January, new research by Citizens Advice has found. While over 55s are most likely to be targeted, those 34 and under are almost five times more likely to fall victim to a scam than their older
Read MoreCAB News 18 June 2021
Friday 18 June 2021 Scams are making headlines in the news this week as our awareness campaign continues. National Scams Former teacher living on Universal Credit after losing £120k in Bitcoin scam Mirror, 16/06/2021, Levi Winchester This story features a retired teacher who sadly lost £120,000 life savings after falling victim to a Bitcoin scam
Read MoreFix Universal Credit or risk irreparable Covid scarring, says Citizens Advice
Friday 11 June 2021 Charity sounds alarm over Universal Credit rules which aren’t ‘fit for real life’ New figures show 360,000 who lost jobs when pandemic struck still out of work Young people, disabled people and single parents facing ‘uphill struggle’ in labour market Urgent changes to Universal Credit are needed to stop those most
Read More