We're HERE to HELP

Quite simply, we're here to help the people of Lancashire with the problems they face. Our advice is free, confidential, impartial and independent. We operate from five locations across Lancashire: Chorley, Leyland, Fleetwood Skelmersdale, and Blackburn with Darwen.. We provide advice in person at our offices, via our telephone helpline or by email.

If you have a problem you need help with there are several options available to you:

  • Look through the advice sections detailed below or visit our main AdviceGuide site.
  • Telephone our Gateway Service on: 0344 245 1294 (Monday to Friday 9am to 5pm) (local rate number).
  • Call in to your local bureau. Select your most convenient location from our Area Map for details of our opening times and office addresses.
  • If it’s more convenient, we now offer advice by email. Click on the following link to use this option Advice by Email
  • If our offices don't cover your location, enter your postcode in the "Find your local Citizens Advice" section on our national site.

Advice

Citizens Advice Lancashire offers free, confidential, impartial and independent advice and information on a wide range of subjects.

Quick Links

Pension wise

Pension Wise is a free government service that helps you understand what you can do with your pension pot money.

It offers guidance about your options for taking your pension pot(s), and can help you understand the tax implications.

It also offers free guidance appointments over the telephone or face-to-face where you can talk through these options, ensuring you have the information you need to make the right decision.

Pension Wise can help you:

  • Understand the right things to think about when considering your choices, such as your plans to continue working, your personal and financial circumstances, and leaving money after you die
  • Understand the different options for accessing your pension pot(s), and the potential advantages and disadvantages of each
  • Understand the tax implications of each choice

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What we're saying on Twitter

 

Latest News

CAB News 13 September 2019

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Friday 13 September 2019 Citizens Advice Scams Action has been featured in an ITV documentary about fraud. National Consumer Citizens Advice Scams Action ready to help Fraud: The Public Threat, Tonight, ITV1, 12/09/2019, 7.30pm (about 20′ into clip). Helen Skelton Our new service Citizens Advice Scams Action was featured on ITV’s Tonight programme yesterday. The

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CAB News 23 August 2019

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Friday 23 August 2019 A report by the Children’s Commissioner has revealed that there are more than 210,000 homeless young people in England, some of them are living in shipping containers. National Advice One in eight employers still hesitate over hiring women they think might get pregnant Huff Post, 22/08/2019, Sophie Gallagher The Huff Post

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CAB News 16 August 2019

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Friday 16 August 2019 The HuffPost has published a comment piece written by Gillian Guy that calls on the new Prime Minister to make changes that would improve the lives of the people we help. National Advocy A Message To Boris Johnson: Lift The Gloom For People Struggling On Benefits HuffPost, 09/08/2019 An opinion piece

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Citizens Advice responds to collapse of Solarplicity

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Friday 16 August 2019 Citizens Advice, in its role as the official consumer watchdog for energy, has responded to news that Solarplicity has ceased trading. Gillian Guy, Chief Executive of Citizens Advice, said: “Solarplicity customers can be reassured that their electricity and gas supply will continue as normal. Ofgem will appoint a new supplier who

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CAB News 09 August 2019

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Friday 09 August 2019 The cancellation of Boardmasters festival appears across many outlets, with many referring to advice on our website. National Boardmasters refuses to say if it’ll offer refunds for last minute cancellation Mirror.co.uk, 07/08/2019, James Andrews Boardmasters festival in Cornwall has been cancelled just hours before it was due to open. The 53,000

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