We're HERE to HELP

Quite simply, we're here to help the people of Lancashire with the problems they face. Our advice is free, confidential, impartial and independent. We operate from five locations across Lancashire: Chorley, Leyland, Fleetwood Skelmersdale, and Blackburn with Darwen.. We provide advice in person at our offices, via our telephone helpline or by email.

If you have a problem you need help with there are several options available to you:

  • Look through the advice sections detailed below or visit our main AdviceGuide site.
  • Telephone our Gateway Service on: 0344 245 1294 (Monday to Friday 9am to 5pm) (local rate number).
  • Call in to your local bureau. Select your most convenient location from our Area Map for details of our opening times and office addresses.
  • If it’s more convenient, we now offer advice by email. Click on the following link to use this option Advice by Email
  • If our offices don't cover your location, enter your postcode in the "Find your local Citizens Advice" section on our national site.


Citizens Advice Lancashire offers free, confidential, impartial and independent advice and information on a wide range of subjects.

Quick Links

Pension wise

Pension Wise is a free government service that helps you understand what you can do with your pension pot money.

It offers guidance about your options for taking your pension pot(s), and can help you understand the tax implications.

It also offers free guidance appointments over the telephone or face-to-face where you can talk through these options, ensuring you have the information you need to make the right decision.

Pension Wise can help you:

  • Understand the right things to think about when considering your choices, such as your plans to continue working, your personal and financial circumstances, and leaving money after you die
  • Understand the different options for accessing your pension pot(s), and the potential advantages and disadvantages of each
  • Understand the tax implications of each choice

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What we're saying on Twitter


Latest News

CAB News 29 November 2019

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Friday 29 November 2019 Local Citizens Advice have achieved widespread local coverage with tips for shopping smart on Black Friday today. National Consumer How to stay smart and savvy on Black Friday Northwich Guardian, Lancaster and Morecambe Citizen, Express and Star, Yorkshire Evening Post, Shropshire Star, 28/11/2019, Citizens Advice Cheshire West, Citizens Advice Shropshire and

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CAB News 22 November 2019

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Friday 22 November 2019 Citizens Advice’s call for the waiting time for Universal Credit to be reduced by bringing forward the first non-repayable payment to no later than two weeks into a claim, has been highlighted by the plight of a BBC screenwriter forced to go to a food bank for help while waiting for

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CAB News 15 November 2019

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Friday 15 November 2019 Earlier in the year we submitted a Freedom of Information request to local councils across England to ask about how they collect council tax arrears. Today we published the national findings of this research including that last year, for every £1 referred to bailiffs for collection, councils received just 27p in return. We know council

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