Quite simply, we're here to help residents or people working in Chorley, South Ribble, West Lancashire and Wyre with the problems they face. Our advice is free, confidential, impartial and independent. We operate from four locations across Lancashire, Chorley, Leyland, Fleetwood Skelmersdale and a limited service for those working in Blackburn with Darwen*.
If you have a problem you need help with there are several options available to you:
*Blackburn with Darwen area, we can provide advice around Debt, Help to Claim Universal Credit, Pensionwise and Foodbank requests. All other advice queries should be directed to Shelter - Blackburn (0344 515 1831) who partner with Blackburn with Darwen Council to provide general advice services for the borough.
Citizens Advice Lancashire West offers free, confidential, impartial and independent advice and information on a wide range of subjects.
Pension Wise is a free government service that helps you understand what you can do with your pension pot money.
It offers guidance about your options for taking your pension pot(s), and can help you understand the tax implications.
It also offers free guidance appointments over the telephone or face-to-face where you can talk through these options, ensuring you have the information you need to make the right decision.
Pension Wise can help you:
Friday 20 May 2022 Dame Clare Moriarty, Chief Executive of Citizens Advice, said: “There are desperate stories behind these figures. People washing in their kitchen sinks because they can’t afford a hot shower; parents skipping meals to feed their kids; disabled people who can’t afford to use vital equipment because of soaring energy bills. “TheRead More
Friday 20 May 2022 Responding to Ofgem’s proposal to review the price cap every three months instead of every six months, Gillian Cooper, Head of Energy Policy at Citizens Advice, said: “We know many energy customers will be worried about seeing prices change more frequently, rather than being locked in for six months. “These measuresRead More