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Blackburn with Darwen

For the Blackburn with Darwen area, we can provide advice around:

  • Debt
  • Help to Claim Universal Credit
  • Pensionwise
  • Foodbank requests

All other advice queries should be directed to Shelter – Blackburn (0344 515 1831) who partner with Blackburn with Darwen Council to provide general advice services for the borough.

Our Blackburn with Darwen Citizens Advice office covers the entire borough of Blackburn with Darwen, so if you live or work in the areas listed below then we’re here to HELP you with the PROBLEMS you face.


Specialist Debt Service

All our debt specialists are highly trained and can deal with a wide range of issues by offering free
confidential and independent advice. They are professionally recognized by all Banking and
Credit Providers, Local Authority & Housing Associations and Statutory Benefits Agencies.

We can advise on a wide range of debt solutions such as Debt Relief Orders,
Debt Management Plans and Bankruptcy.

To make use of this service, Telephone 0808 278 7880


Orchard House,
Penny St,

Monday and Wednesday AM pre-booked appointments through Citizens Advice, drop in 1 pm  till 3 pm

Zenith Lawyers

2 Strawberry Bank,

Thursday 9:30 till 3:00 pre-booked appointments.

Blackburn Mental Health Unit

Pre-booked appointments by the unit – 1 clinic currently once a month.

Services Available at our Blackburn with Darwen
Citizens Advice Office

Telephone Gateway Service

Our Telephone Gateway Service is designed to assess exactly how best we can meet your needs. It operates in exactly the same way as our drop-in service but gives you the convenience of calling from home, at the office or even on the move. Our trained telephone staff have a vast amount of information available to them and they can make any relevant specialist advice appointments or referrals to law clinics and other external agencies.

Available Monday to Friday from 9.00am to 5.00pm

Call 0808 278 7880

Law Clinics

We have local solicitors who will provide an initial free thirty minute consultation covering areas such as Employment, Housing and Family Law.

If you would like to be considered for one of these appointments, Telephone 0808 278 7880

Blackburn with Darwen Links

Are we missing your Blackburn Charity or Voluntary Organisation?
If it’s relevant to the work of Lancashire Citizens Advice then email us with details.